Humans aren’t the only users of household items. As humanoid robots begin taking on tasks like shopping, cooking, cleaning, and laundry, brands may need to rethink product and packaging design. … [Read more...] about Rethinking Product Design for Robots
When AI Recommendations Turn Consumers Away
Your brand has a reputation with AI, too. Nearly 81% of consumers who use chatbots for online shopping have decided against a purchase based on AI guidance. … [Read more...] about When AI Recommendations Turn Consumers Away
The Three Key Themes Shaping the Future of Marketing
The future of marketing is rapidly changing. Can marketers keep up? Think about how marketing works today. Brands create messages, place them across digital channels, and try to influence what consumers discover, consider, and buy. … [Read more...] about The Three Key Themes Shaping the Future of Marketing
Has Your (Human) Agency Been Affected by Generative AI?
Before you read any further, I want you to know I'm not talking about your marketing or PR agency and how AI is upending what they do (and how they bill). I'm talking about YOU and YOUR JOB. … [Read more...] about Has Your (Human) Agency Been Affected by Generative AI?
How Social Companions Make AI Influencers More Human
Does having friends make AI influencers more human? A recent podcast from Knowledge at Wharton explores how virtual influencers become more relatable when they are seen alongside human-looking companions. … [Read more...] about How Social Companions Make AI Influencers More Human