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Future of Marketing Institute

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The Future of Marketing Institute is the premier global forum on teaching, research, and outreach on future of marketing topics.

Where The Eyes Go, The Ads Follow

June 18, 2025 By: FMI Staff

Dentsu is taking shopper insights to the next level by integrating real-world eye-tracking data into its media planning tool, CCS.

Dentsu is taking shopper insights to the next level by integrating real-world eye-tracking data into its media planning tool, CCS.

The goal? To help brands understand what kinds of retail ads catch the eye of customers.

This type of innovation reframes the role of in-store advertising. No longer the quiet sibling of digital, retail media networks are now becoming hyper-intelligent. Mapping what shoppers see, what holds their attention, and where products truly perform best.

With tools like:
– Real-time location data
– Smart Carts
– Eye-tracking data

…marketers can now serve ads in the aisle, in the moment, and in direct response to shopper attention. It’s instant engagement, triggered by a glance.

How do you feel about eye-tracking in retail? Drop your thoughts in the comments.

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