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Future of Marketing Institute

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The Future of Marketing Institute is the premier global forum on teaching, research, and outreach on future of marketing topics.

When AI Competes on Personality

July 11, 2026 By: FMI Managing Editor

What if the next AI product wins because of personality, not just intelligence?

AI tools are becoming more than search boxes or productivity shortcuts.

People are starting to shape AI around how they want it to talk, respond, remember, and support them.From ChatGPT personality settings to AI companions, Copilot voice options, Character AI, and Apple testing more expressive Siri controls, personalization is becoming part of the product experience.

For marketers, this shift matters because when AI feels familiar, users may be more likely to trust it, return to it, and let it influence decisions.

The next competitive edge may not just be having the smartest AI.

It may be creating an AI experience people actually want to come back to.

This carousel explores why personality could become a key part of the AI stack.

Swipe through.👇

AI Personalization

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