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Meta Introduces AI Features on WhatsApp Business

June 17, 2024 By: FMI Staff

WhatsApp interface showing AI features

๐Ÿš€๐Œ๐ž๐ญ๐š ๐‹๐š๐ฎ๐ง๐œ๐ก๐ž๐ฌ ๐€๐ˆ ๐…๐ž๐š๐ญ๐ฎ๐ซ๐ž๐ฌ ๐ข๐ง ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ ๐๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ

Meta has recently enhanced the WhatsApp Business app with AI-driven tools aimed at supporting business accounts in their customer interactions. Hereโ€™s whatโ€™s new:

๐Ÿ“ฑ๐‚๐ฅ๐ข๐œ๐ค-๐ญ๐จ-๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ ๐€๐๐ฌ: Create ads on Facebook and Instagram that directly open a WhatsApp conversation.

๐Ÿค–๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ž๐ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ž๐ฌ: Generate instant replies to frequently asked questions

๐–๐ก๐ฒ ๐Œ๐š๐ซ๐ค๐ž๐ญ๐ž๐ซ๐ฌ ๐’๐ก๐จ๐ฎ๐ฅ๐ ๐“๐š๐ค๐ž ๐๐จ๐ญ๐ž!

These innovative tools not only streamline communication but also enhance customer satisfaction through quicker and more personalized responses. The integration across platforms also allows for better ad targeting and customer management. Plus, these tools are FREE, making them accessible for all looking to scale up!

๐Ÿ›๏ธ๐Ÿ’ณ Imagine brands like Zara using these features to manage interactions during high-traffic events like flash sales. Or picture TD utilizing these tools to promote special offers, with WhatsApp chats serving as a direct line for customers to inquire about features and benefits.

You can take a read through the full articleย here.

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  • Meta's All In on AI Creating the Ads You See on Instagram, Facebook and WhatsApp
    Published on: 2025-06-17

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