Imagine a customer service experience where the agent not only understands your needs but anticipates them, offering solutions before you even have to ask.
According to a recent report by Accenture, we’re on the brink of a retail revolution! Generative AI is reshaping how consumers interact with brands and transforming how retailers operate.
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Customer Experience: 72% of retailers are integrating AI into customer interactions.
Revenue and Loyalty: 75% of retail leaders believe AI is crucial for driving growth and enhancing customer loyalty.
Workforce Productivity:Β AI could impact 50% of retail work hours, increasing both efficiency and creative potential.
π Want to learn more?
Free Download, 20 pages – Accenture Report