• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • About
    • Future of Marketing Institute
    • Advisory Board
    • FMI Staff
  • Magazine
  • Podcast
  • Archive
  • Contact
  • LinkedIn
  • Instagram
  • x

Future of Marketing Institute

FMI

Theย Future of Marketing Institute is the premier global forum on teaching, research, and outreach on future of marketing topics.

Is AI the New Face of Retail?

January 13, 2025 By: FMI Staff

Imagine a customer service experience where the agent not only understands your needs but anticipates them, offering solutions before you even have to ask.

According to a recent report by Accenture, we’re on the brink of a retail revolution! Generative AI is reshaping how consumers interact with brands and transforming how retailers operate.

๐—ž๐—ฒ๐˜† ๐—œ๐—ป๐˜€๐—ถ๐—ด๐—ต๐˜๐˜€:

Customer Experience: 72% of retailers are integrating AI into customer interactions.

Revenue and Loyalty: 75% of retail leaders believe AI is crucial for driving growth and enhancing customer loyalty.

Workforce Productivity:ย AI could impact 50% of retail work hours, increasing both efficiency and creative potential.

๐Ÿ‘‡ Want to learn more?

Free Download, 20 pages – Accenture Report

Primary Sidebar

Join Our Community

Subscribe Now

FUTURE OF MARKETING MAGAZINE

Join 50,000+ Readers

ARTICLE FEED: UPDATED DAILY

  • Is the age of the specialist over in creative agencies?
    Published on: 2025-05-28
  • Everything We Know About Jony Iveโ€™s $6.5 Billion Dollar โ€˜Secretโ€™ AI Gadget
    Published on: 2025-05-28
  • How Google is adapting its traditional search ads for AI Mode and AI Overviews, with Googleโ€™s Dan Taylor
    Published on: 2025-05-27
  • Google Is Burying the Web Alive
    Published on: 2025-05-27

INSTITUTE SPONSOR

CONNECT WITH US

  • linkedin
  • instagram
  • flipboard
  • spotify
  • x
  • email

Footer

About

Magazine

Podcast

LinkedIn

Instagram

Contact

Copyright © 2025 All Rights Reserved. Future of Marketing Institute